Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website at glossline-detailing.co.uk and the services provided by Glossline Detailing Limited ("we", "us", "our").

Glossline Detailing Limited is a company registered in England and Wales (Company Number: 16823611), with a registered address at 4 Clun Forest Way, Whitehouse, Milton Keynes, England, MK8 1HB.

By using our website or engaging our services, you agree to these Terms. Please read them carefully. If you do not agree, please do not use our website or services.

2. Services

Glossline Detailing Limited provides premium vehicle detailing services including, but not limited to, exterior detailing, interior detailing, paint enhancement, and protection and maintenance services.

All services are subject to a consultation and assessment of the vehicle. We reserve the right to decline any service request at our discretion, including where we consider the requested service to be inappropriate for the vehicle's condition.

Service descriptions on our website are provided for general information purposes. The specific scope of work for each vehicle will be agreed in writing or by email prior to commencement.

3. Quotations and Pricing

All quotations are provided following a consultation and assessment of the vehicle. Quotations are valid for 14 days from the date of issue unless otherwise stated.

We do not publish fixed prices on our website. All pricing is tailored to the specific vehicle, its condition, and the services required.

Any additional work identified during the service that was not included in the original quotation will be communicated to you before it is carried out. We will not proceed with additional work without your agreement.

4. Bookings and Cancellations

Bookings are confirmed upon receipt of written or email confirmation from both parties. We reserve the right to reschedule appointments where necessary, and will provide as much notice as possible.

If you need to cancel or reschedule your appointment, please notify us as soon as possible. Cancellations made with less than 48 hours' notice may be subject to a cancellation fee, which will be communicated to you at the time of booking.

5. Vehicle Care and Liability

We take all reasonable care when handling your vehicle. However, by engaging our services, you acknowledge the following:

• Pre-existing damage, defects, or conditions present before the service commences are not our responsibility. We will document and notify you of any pre-existing damage identified during our assessment.
• Certain paint conditions (e.g. heavily oxidised, previously repaired, or non-standard paint) may limit the results achievable through detailing or polishing. We will advise you of any such limitations before commencing work.
• We are not liable for any damage caused by pre-existing conditions, poor previous repairs, or paint that is below standard thickness.
• We carry appropriate public liability insurance. Details are available on request.

6. Payment

Payment terms will be agreed at the time of booking. Unless otherwise agreed, payment is due in full upon completion of the service and before the vehicle is collected.

We accept payment by bank transfer and other methods as agreed. We reserve the right to retain the vehicle until payment is received in full.

7. Aftercare

We provide aftercare guidance following each service. It is your responsibility to follow the recommended aftercare instructions to maintain the results of the service. We are not liable for deterioration of the finish caused by failure to follow aftercare guidance.

8. Website Use

The content on our website is provided for general information purposes only. While we endeavour to keep the information accurate and up to date, we make no representations or warranties of any kind about the completeness, accuracy, or suitability of the information.

You may not use our website in any way that is unlawful, harmful, or that could damage our reputation. You may not attempt to gain unauthorised access to our website or its underlying systems.

9. Intellectual Property

All content on our website, including text, images, logos, and design, is the property of Glossline Detailing Limited or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Glossline Detailing Limited shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from the use of our website or services. Our total liability to you shall not exceed the amount paid for the specific service giving rise to the claim.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us: